Galloway Research Service
Healthcare & Pharma

Healthcare Market Research That Improves Outcomes

From patient experience measurement to HCP insights and pharmaceutical market research, Galloway Research Service brings rigorous methodology, bilingual capabilities, and decades of healthcare expertise to every project. We help healthcare organizations make evidence-based decisions.

Industry Context

Why Healthcare Market Research Matters

Healthcare decisions affect lives. Whether you are developing new therapies, improving patient experience, or planning health system strategy, the stakes are too high for guesswork. Healthcare market research provides the evidence base for decisions that improve outcomes for patients, providers, and organizations.

$4.5T
U.S. Healthcare Spending

The largest healthcare market in the world demands rigorous research

900K+
Active Physicians

HCP research requires specialized recruiting and methodology

67%
Patients Research Online

Digital health information seeking is transforming patient behavior

30+
Years in Healthcare

Our healthcare research experience spans three decades

Our Capabilities

Healthcare Market Research Services

Our healthcare research capabilities span the full spectrum of methodologies and stakeholder audiences. We bring specialized expertise to every aspect of healthcare and pharmaceutical market research.

Patient Experience Research

Understanding the patient journey from symptom onset through treatment and follow-up. We conduct satisfaction surveys, journey mapping studies, and qualitative research that captures the emotional and practical dimensions of healthcare experiences. Our bilingual capabilities are especially valuable for patient research in diverse communities.

Healthcare Provider (HCP) Research

Reaching physicians, nurses, pharmacists, and other healthcare professionals for insights on prescribing behavior, treatment protocols, product preferences, and professional challenges. We use specialized recruiting strategies and incentive structures appropriate for HCP audiences.

Pharmaceutical Market Research

Supporting pharmaceutical companies with research across the product lifecycle, from early-stage concept testing and pricing research through launch tracking and post-market surveillance. We conduct both HCP and patient research for prescription and OTC products.

Clinical Trial Support

Research that supports clinical trial recruitment and retention. We conduct feasibility studies, patient awareness research, site selection support, and post-trial experience assessment. Our bilingual capabilities enable research with Spanish-speaking patient populations often underrepresented in clinical trials.

Health Communication Testing

Evaluating health education materials, DTC advertising, disease awareness campaigns, and patient communication tools. We test for comprehension, persuasion, cultural appropriateness, and behavioral intent across diverse patient populations including Spanish-speaking communities.

Health System Research

Research for hospitals, health systems, and managed care organizations covering service line planning, community health needs assessments, employee engagement, physician satisfaction, and patient acquisition. We understand the unique dynamics of healthcare organizations.

Bilingual Advantage

Bilingual Healthcare Research for Diverse Populations

Health disparities disproportionately affect Hispanic and Spanish-speaking communities. Our fully bilingual team enables healthcare organizations to include these populations in research that has traditionally excluded them.

From patient satisfaction surveys in Spanish to bilingual clinical trial recruitment research, we bridge the language gap that often leaves Spanish-speaking patients unheard in healthcare research. Our cultural competency ensures that research instruments are not just translated but culturally adapted for meaningful results.

Bilingual patient satisfaction surveys
Spanish-language health literacy assessments
Culturally adapted health communication testing
Hispanic patient focus groups and interviews
Clinical trial diversity recruitment support
Community health needs assessments in bilingual communities
InsIQual Platform

Power Your Healthcare Research with InsIQual

Our proprietary AI-powered research platform delivers faster insights, better data quality, and deeper analysis.

Explore the Platform

Healthcare Audiences We Recruit

Primary care physicians & specialists
Nurses (RN, NP, CNS)
Pharmacists & pharmacy technicians
Hospital administrators & C-suite
Patients by condition & treatment
Caregivers & family decision-makers
Payers & formulary committee members
Health plan members & enrollees

Healthcare Research Applications

Our healthcare market research supports decision-making across every stakeholder group, from patients and providers to pharmaceutical companies and health systems.

Patient & Consumer

  • Patient satisfaction and experience measurement (CAHPS, custom)
  • Health literacy assessment and health information seeking
  • Treatment decision-making and shared decision-making research
  • Chronic disease management behavior and adherence studies
  • Health insurance enrollment and plan selection research
  • Caregiver experience and burden assessment

Provider & Professional

  • Physician prescribing behavior and treatment protocol research
  • Medical device usability testing and preference studies
  • Nurse satisfaction and workplace experience research
  • Pharmacist role expansion and clinical service research
  • Allied health professional training needs assessment
  • Telemedicine adoption and satisfaction research

Pharmaceutical & Biotech

  • Brand tracking and share of voice among HCPs
  • DTC advertising pre-test and post-launch tracking
  • Message testing for disease awareness campaigns
  • Pricing and access research for new therapies
  • Patient support program evaluation
  • Competitive landscape and market assessment

Health System & Payer

  • Community health needs assessment (CHNA)
  • Service line planning and market feasibility
  • Employee engagement and retention research
  • Patient acquisition and retention strategy
  • Employer health benefit preferences research
  • Value-based care program evaluation

Healthcare Market Research FAQ

Common questions about our healthcare and pharmaceutical research capabilities

Ready to Improve Healthcare Outcomes Through Research?

From patient experience to HCP insights and pharmaceutical market research, Galloway Research Service brings the methodology, expertise, and bilingual capabilities your healthcare research demands.