Our History
From a one-woman operation in 1963 to a nationally recognized, AI-powered research firm — explore the milestones that shaped Galloway Research Service.
Five Decades of Innovation
Each milestone represents our commitment to pushing the boundaries of what market research can achieve.
A Pioneer is Born
Ruth Kennedy Galloway founds Galloway Research Service in San Antonio, Texas, establishing one of the first full-service market research companies in the region. With a vision to bring rigorous, client-centric research to the Southwest, she set the standard for quality that continues to define the firm today.
Next-Generation Leadership
J. Patrick Galloway becomes president, bringing a strategic vision for growth while preserving the company's founding commitment to methodological rigor and personalized service. Under his leadership, the company expanded its capabilities and client base.
Full-Service Expansion
Galloway Research grows into a comprehensive full-service research firm, adding quantitative survey capabilities, telephone interviewing, and advanced data analysis to its qualitative research foundation. The company begins serving clients across a wide range of industries.
Building Expertise
The firm deepens its expertise in Hispanic and multicultural market research, developing a fully bilingual research team that can authentically engage with diverse consumer populations. This specialization becomes a core differentiator and enduring strength.
Digital Transformation
Galloway Research embraces the digital revolution, expanding into online surveys, virtual focus groups, and digital research methodologies. The company integrates technology into every phase of the research process while maintaining its commitment to human-centered insight.
National Reach
The company achieves true national scale, executing research projects in all 50 states from its expanded 30,000 square foot San Antonio headquarters. The facility includes multiple focus group suites, a test kitchen, a mock courtroom, and advanced A/V observation capabilities.
InsIQual Platform Launch
Galloway Research launches InsIQual, a proprietary AI-powered research platform that combines automated moderation, real-time analysis, fraud prevention, and emotion detection. The platform represents the culmination of decades of research expertise and technological innovation.
AI Integration
The company deepens its investment in artificial intelligence, integrating advanced AI capabilities across all phases of the research process. From predictive analytics to natural language processing, AI augments human expertise to deliver faster, deeper insights.
New State-of-the-Art Facility
Galloway Research Service opens a brand-new, purpose-built research facility designed for the next era of market research. Featuring cutting-edge technology, flexible research environments, and innovative spaces for both in-person and hybrid research, the new facility represents the future of insights.
The Next Chapter Starts With You
We are always looking for the next challenge, the next question worth answering, and the next partnership that pushes us forward. Let's write the next chapter together.
Ready to Transform Your Research?
Partner with Galloway Research Service for insights that drive decisions. From research design through analysis and strategic recommendations — we deliver the full picture.