Privacy Policy

1. Introduction

Galloway Research Service ("GRS," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information when you visit our website (www.gallowayresearch.com), use our services, or otherwise interact with us. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

2.1 Information You Provide

We may collect personal information that you voluntarily provide to us, including:

• Name, email address, phone number, and company name when you submit a contact form or request information
• Demographic and professional information when you participate in research studies
• Payment information when you engage our services
• Resume and employment information when you apply for a position
• Any other information you choose to provide in communications with us

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address, browser type, operating system, and device information
• Pages visited, time spent on pages, and referring URL
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide requested services
• To conduct market research studies on behalf of our clients
• To communicate with you about our services, events, and updates
• To improve our website, services, and user experience
• To comply with legal obligations and enforce our terms
• To protect the security and integrity of our website and services
• To process employment applications

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our website and delivering our services, subject to confidentiality agreements
• Research Clients: Research participant data may be shared with our clients in aggregate or anonymized form as part of research deliverables. Individual identifiable information is only shared with explicit consent
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, secure data storage, and regular security assessments. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and collect analytics data. Types of cookies we use include:

• Essential Cookies: Required for basic website functionality
• Analytics Cookies: Help us understand how visitors interact with our website
• Functional Cookies: Remember your preferences and settings

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality.

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict the processing of your information
• Withdraw consent where processing is based on consent
• Data portability where applicable

To exercise any of these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, to comply with legal obligations, resolve disputes, and enforce our agreements. Research data is retained in accordance with industry standards and client agreements.

9. Children's Privacy

Our website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically for any changes. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: