Marketing and opinion research is an important part of our
democratic society, allowing people to express their views
on political and social issues, as well as on products and
services.
Your participation in a legitimate marketing or
public opinion research survey is very important to us, and
we value the information you provide. Therefore, our
relationship will be one of respect and consideration, based
on the following practices endorsed by the national
Marketing
Research Association (MRA) and the
Council for
Marketing and Opinion Research (CMOR):
- Your privacy will be respected and the
confidentiality of your answers will be maintained.
- Your name, address, phone
number, personal information, or
individual responses will never be
disclosed to anyone outside the research industry
without your permission.
- We will always give you the name of the person
contacting you, the research company's name, tell you
the nature of the survey, and in no way misrepresent
ourselves or what we are doing.
- We will never use research as a guise to sell you
something or to ask you for money.
- We will not contact you at unreasonable times, but
if our time of contact is inconvenient for you, we will
gladly re-contact you at a more convenient time.
- Your decision regarding participating in a study,
answering specific questions, or discontinuing your
participation will be respected without question.
- You will be informed in advanced if an interview is
to be recorded and of the intended use of the recording.
- We will do our best to make your participation a
pleasant experience.
- We will maintain the highest standards of
professional conduct in the collection and reporting of
the information you provide.